Privacy Policy

Last updated: September 23, 2026

Holihigh Mobile Co., Ltd. and its affiliates (“Holihigh,” “we,” “us,” or “our”) develop, publish, and market interactive entertainment products. Please read this Privacy Policy carefully. Our practices and the data we collect may vary depending on how you use our Services. The Services are also subject to additional terms and policies.

Categories of Information We Collect

The types of information we collect depend on how you use the Services. Generally, we collect:

• Identifiers: Mobile device IDs.
• Device and Usage Data: Usage data and diagnostic data.

How We Use Information

We use information collected through the app for the following purposes:

• To provide Services and support; fulfill orders and requests; improve our Services and business; develop new products and services; enhance your experience; protect the safety of our users, employees, facilities, and Services; and conduct internal marketing and demographic research.
• As otherwise permitted by law.

We use collected information for business purposes, including to:

• Provide the Services.
• Fulfill product orders and other requests, respond to your questions, and communicate with you.
• Improve and personalize your experience with the Services.
• Provide technical and other support.
• Review the use and operation of the Services; develop new products or services; and conduct analyses to enhance or improve our software, content, marketing, support, and Services.
• Conduct internal marketing and demographic research.
• Troubleshoot service-related or other business issues.
• Protect the Services, users, and our business, including by detecting and preventing violations of our terms and policies, fraud, piracy, cheating, tampering, unauthorized transactions, claims, and other liabilities, and managing risk exposure.
• As otherwise permitted by law.

Sources of Information We Collect

How we obtain information depends on how you use the Services. For example, we collect information:

• Directly from you, such as when you contact us.
• Automatically through your gameplay.
• From third-party platforms when you play our games or use their services to access our Services.

Information You Provide

You may provide information when you:

• Use the Services.
• Purchase or redeem our products or services, including virtual items, virtual currency, or add-ons.
• Download, install, or access demos, programs, or other software.
• Contact us for support or other purposes.
• Use our email or sharing features.
• Participate in activities that require you to provide information.

Gameplay Information

When you use the Services, we automatically receive information about your gameplay. This may include your platform ID or game service ID, game achievements, game scores and performance, device ID, and other information and statistics regarding your use of the Services. We may use internal and third-party anti-cheat technologies to detect and prevent cheating in our Services.

When We Share Information

We may share your information with:

• Vendors that provide support and other services to us.
• Holihigh affiliates.
• Advertising service providers and partners.

We do not sell or share personal information of users we know are under 16 years old without parental consent where required by applicable law.

Data Rights

Depending on where you live, you may have certain rights regarding your personal information, including the right to:

• Request access to or a copy of your personal information.
• Request deletion of your personal information.
• Request correction or modification of your personal information.
• Request information about the personal information we collect and/or process about you, its sources, the third parties with whom it is shared or sold, and the purposes for doing so.
• Withdraw consent where processing is based on consent.
• Opt out of the sale or sharing of personal information, including for targeted advertising.
• Opt in or opt out of financial incentives.
• Limit the use and disclosure of sensitive personal information.

Data Retention

We retain your information for as long as necessary to provide the Services, fulfill our legal obligations, and/or exercise, defend, or establish our rights.

We may retain certain personal information for a reasonable period to resolve disputes, enforce our legal terms and policies, administer our Services, comply with technical and legal requirements, and address matters related to security, integrity, and Service operations. We will then take steps to delete or archive your personal information.

Children’s Privacy

Generally, our Services are intended for a general audience and are not designed to knowingly collect personal information from children under 13 years of age, or a different age where required by applicable law.

Certain Services may be suitable for all ages, including children. For those Services, we may limit the personal information collected, implement age gates, restrict the collection of children’s personal information, or obtain parental permission before collecting personal information from children. If we learn that a child has provided personal information without parental permission, we will delete that information promptly. We encourage parents to instruct their children never to disclose their real names, addresses, or phone numbers online without permission.

Data Security

We follow generally accepted industry standards and maintain appropriate safeguards to help protect the security, integrity, and privacy of information we collect about you. These measures are intended to prevent accidental or unlawful destruction, loss, misuse, alteration, unauthorized disclosure of, or unauthorized access to information under our control. However, no system is completely secure, and we cannot guarantee the security of our safeguards.

Contact Us

If you have questions about this Privacy Policy, please contact us by email at [email protected]、[email protected].

Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy. Please review it periodically for changes. If we make material changes, we will provide appropriate notice and, where appropriate, additional choices regarding those changes. To the extent permitted by applicable law, your continued use of the Services indicates your acceptance of such changes.